Effective date: August 11, 2026

Advanced Dental Care ("we," "us") respects your privacy. This policy explains what information our website and communication tools collect, how we use it, and the choices you have. It applies to www.advanced-dentalcare.com, our related subdomains, and our phone and text lines.

Information We Collect

Information you send us. When you use our contact or appointment-request forms, we collect your name, phone number, email address, and the reason for your visit. Please do not include medical details in website forms.
Calls and text messages. When you call or text our published numbers, we receive your phone number. We use call-tracking technology (CallRail) on our new-patient line to understand how patients find us, and calls may be recorded for quality purposes where permitted by law. Text messaging is delivered through Twilio, a registered A2P messaging provider.
Technical information. Our hosting provider keeps standard server logs that include IP addresses, browser type, and pages visited.
Cookies and analytics. We set optional analytics and advertising cookies only if you accept them through our cookie banner. Declining does not change how the website works.

Text Messaging (SMS) Terms

By texting our office, submitting a form with your phone number, or asking us to text you, you consent to receive text messages from Advanced Dental Care about your requests, scheduling, and care coordination.
Message frequency varies. Message and data rates may apply.
Reply STOP at any time to opt out. Reply HELP for help, or call (801) 375-1414.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third parties.

Google Services

Google Analytics. If you accept cookies, we use Google Analytics to understand how visitors use this site (pages viewed, time on site, general region). We configure analytics so that it never receives your name, phone number, email address, or any health information. You can also opt out with the Google Analytics opt-out browser add-on.
Google Ads. If we run Google advertising, conversion measurement cookies are set only with your consent through the cookie banner, and we do not build remarketing audiences from pages about specific health conditions.
Consent mode. Until you accept cookies, Google tags on this site operate in a consent-denied state and do not store advertising or analytics cookies.
Embedded content. Videos use YouTube's privacy-enhanced player, which does not set advertising cookies from this site. Map links open Google Maps under Google's own privacy policy.

How We Use Information

To respond to appointment requests and questions, and to schedule care.
To understand how visitors find and use our website, when you allow analytics.
To measure advertising results, when you allow advertising cookies.
To meet legal and professional obligations.

What We Do Not Do

We do not sell your personal information.
We do not send names, contact details, messages, symptoms, or any health information to analytics or advertising platforms.
We do not use website forms to collect medical histories. Clinical information is gathered through secure channels in the office.

Who We Share Information With

We use a small number of service providers to operate this website and our communications: website hosting, call tracking and routing (CallRail), text-message delivery (Twilio), and, with your consent, Google Analytics and Google Ads measurement. These providers process information on our behalf and may not use it for their own purposes.

Your Health Information (HIPAA)

Once you are a patient, your health information is protected under HIPAA. Our Notice of Privacy Practices describes those protections and your rights in detail. Please do not send protected health information through this website's forms or by email; call the office instead.

Children

Our website is intended for adults. We do not knowingly collect information from children online. Information about pediatric patients is collected from parents or guardians.

Your Choices and Rights

Accept or decline cookies in our banner; change your mind anytime by clearing cookies in your browser.
Opt out of text messages by replying STOP.
Ask us what contact information we hold about you, and ask us to correct or delete it.

Contact Us

Questions about this policy: call (801) 375-1414 or write to Advanced Dental Care, 247 W 2230 N, Suite 101, Provo, UT 84604. See also our Terms and Conditions and Accessibility Statement.

Privacy Policy